At InspirOn KPO, we follow best practices for Quality Assurance (QA) and Quality Control(QC). We have designed a 2 Tier Quality checks to ensure that our customer gets the best quality work.
Quality Control is well documented through quality checklists and reported to the client frequently.
Client feedback on quality is key measure of our departmental success and we have well defined procedures of monitoring the same.
We have self-motivated engineers who ensure timely delivery with quality and thus contributing to the cost effective design solutions that we provide to our clients.
Our delivery reports monitor the difference between our estimation and actual time which in turn enables our team to improve further on the productivity part.
We respect and understand the client need of maintaining data confidentiality and we ensure the confidentiality of client data. We have formalized this process by making it a practise of signing confidentiality agreement with our clients.
We have engineers who are not only good in verbal and written English but also know effective ways of communicating with clients by using latest software tools available.
To cater our clients’ needs related with New Product Development, we have developed a knowledge network with reputed technical universities in India which helps us using cutting edge tools and technology to provide expert level solutions.
We believe in developing a long term trust based relationship with clients by helping them with their products complimented by our services to lead mutual growth for both.